Information for the Family

12 Questions to Ask During an Interview with a Home Health Aide

Can you provide me with your full name, address, phone number, social security number and current photo ID so that I can run a background, including credit, check? (If interviewing an agency candidate, request contact information only.)

Can you (your agency) provide me with copies of current documentation related to personal insurance, bonding, workers' compensation, and current health status (TB test, immunizations, etc.).

Can you (your agency) show or provide me with current documentation related to specific services and assistance (dementia care, CPR, etc.) you are trained/certified to provide?

Tell me about your experience as an in-home aide – how long you have been providing care, previous work situations, etc.

Can you (your agency) provide me with references related to past clients and employers?

Why did you leave your last position? (If they have not left this position, ask how they plan on coordinating schedules.)

What are your expectations if I hire you?

What hours and days will you be available?

How do you like to get feedback and suggestions?

What do you like and dislike about home care?

Situation-specific questions related to specific issues, such as ability to prepare culturally appropriate foods or competency in the older person’s language, should also be asked.

(Based on information from interviewees and How to Care for Aging Parents, pps. 155-161, and The Caregiver Helpbook, pps. 177-181.)
Source: ElderLawAnswers

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